Residential Mortgage Advisor

Up to £40000.00 per annum + OTE £70,000- £80,000 | Watford, Hertfordshire

Job Title: Residential Mortgage Advisor

Location: Watford

Salary: Up to £40,000 depending on experience with a realistic OTE £70-80,000

Hours: Monday to Friday 9 am to 5.30 pm


  • Private Medical Healthcare through Vitality
  • Dental Scheme
  • Additional half-day annual leave on your Birthday
  • Annual leave purchase scheme
  • Pension Scheme
  • Perk box
  • Free eye tests
  • Christmas and Summer Social Events
  • Top Performers Dinner each quarter
  • Fresh fruit in the office

About the position of the Residential Mortgage Advisor

We have a great new opportunity for a Residential Mortgage to join a busy and growing team, part of a wider financial services group with its own lending and broking arm. This position is perfect for an experienced advisor with exposure to thinking outside of the box and working generally with complex cases. With a good basic, great OTE and no evening or weekend work, this is a great opportunity to join the team and business through a period of growth.

Responsibilities for the role of Residential Mortgage Advisor

New Enquiries

  • Ensure all details are fully completed on CRM immediately once a new enquiry is received.
  • Carry out fact-finding exercises with direct customers where the loan is for a regulated mortgage contract, and we will be providing advice if qualified.
  • Complete sourcing for all new enquiries.
  • Initial enquiries follow up with a call to broker/client.
  • Check over terms completed by admin and send out with necessary compliance documentation to client/broker, Where the loan is regulated, a recommendation calls to be carried out.
  • System
  • Keeping notes up to date on all cases.
  • Ensure that folders are kept tidy, both on paper and on the system.

Introducer due diligence

  • Advising compliance of any new brokers so they can request documents.


  • Review AIPs and Offers received – checking all financial details and requirements.
  • Reviewing documents received and application packs.
  • Reviewing valuations when received and submitted to the lender.


  • Check case and completion updates for correct content and send to the client/broker.
  • Manage updates from all parties and inform those who require them.


  • Keeping lender criteria spreadsheet/lender product guides/forms up to date in files.
  • Ensuring introducers relationships are maintained and establishing new relationships.
  • Maintaining a high level of service for all introducers & their clients.
  • Offering the best advice to all clients for their borrowing needs.
  • Maintaining compliant files.
  • Answering calls and taking new enquiries from brokers adhering to the Company’s SLAs.
  • Reviewing new applications and forming a fully packaged file through liaising with both introducers and clients.
  • Processing pipeline business.
  • Maintaining back-office system and ensuring this is used correctly in line with Company processes.
  • Liaising with solicitors, lenders, and brokers on completions.
  • To ensure CPD is maintained to an appropriate level.

Experience and skills required for the role of Residential Mortgage Advisor

  • Ability to manage own diary, manage deadlines and meet targets set.
  • GCSE Maths and English essential.
  • CeMAP
  • Proven track record in a similar position with experience dealing with complex cases related to income, property or adverse in residential mortgages will be essential

For more information regarding the role of Residential Mortgage Advisor please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

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