Mortgage Underwriting Assistant

Benefits | Fleet, Hampshire

Job Title: Mortgage Underwriting Assistant

Location: Fleet – Hybrid – WFH 2 days a week once probation has been passed

Salary: Up to £27,000 depending on experience

Hours: 35 hours – Monday to Friday – 9 am to 5 pm


  • 11% Non-Contributory Pension Scheme with the option to Salary Sacrifice
  • 25 days holiday plus bank holidays
  • Private Medical Cover
  • Life Assurance
  • Income Protection
  • Employee Assistance Programme with access to confidential counselling, financial advice, legal advice and more
  • Birthday Treat

About our Client:

Our client is a Buy-to-Let specialist lender that has leading the way since its 2014. They are more than just a financial institution and are committed to using the power of data-driven insights to fuel innovation. Aspiring professionals have the opportunity to study the CeMap alongside working to enrich their expertise and paving the way for a successful career journey.

The office space features prayer rooms, breastfeeding rooms, and quiet spaces, ensuring that every individual has a comfortable and inclusive environment. Need some solo time for focused work? Discover the convenience of singular pods, offering a dedicated space for independent tasks.

Our client invites you to be a part of a community where your skills are valued, your growth is nurtured, and your contribution shapes the trajectory of the company.

About the Role:

Our client has exciting opportunities for 2 Mortgage Underwriting Assistants to join their growing Operations department. This is a great opportunity for a professional Administrator to join the mortgage industry.

This role will involve supporting the Underwriting team by carrying out administration tasks in a professional and efficient manner, whilst delivering a high level of customer to service to customers, intermediaries and valuers.


  • Work to agreed objectives, services standards and deliverables
  • Print mortgage offers / revised mortgage offers, collating and packing for posting
  • Allocate emails to the case files within the mortgage origination system
  • Manually input valuation report data onto mortgage origination system
  • Add reinspection reports to case files in mortgage origination system
  • Manage external relationship with external printing companies to always ensure sufficient stock levels of underwriting literature and ensure this is documented in line with process
  • Chase Post Valuation Query responses and booking updates
  • Complete and review Limited Company Searches
  • Manage document allocation for portfolio customers
  • Provide telephone support answering overflow calls during busy times and to cover absence
  • Contribute suggestions for improvements to processes to enhance service and efficiency
  • Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF)
  • Take responsibility for your own learning and development
  • Adhere to internal/external compliance, credit review and audit requirements
  • Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service
  • Develop positive working relationships with colleagues
  • All other associated duties and responsibilities and carry out any tasks as required by management

Experience required:

  • Strong experience in administration, gained ideally within the financial services sector, but other sector experience can be considered.
  • Organisational skills with a high attention to detail
  • Good communication skills both written and verbal
  • Enthusiastic, flexible and keen to learn and develop a career in Mortgage Lending
  • Adaptive and open to ongoing change
  • Confident working with technology and software applications
  • Willingness to study for relevant Financial Services qualifications

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it’s about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.

Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here’s what our complimentary service includes:

  • Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
  • 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.
  • Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
  • Negotiation of Job Offers: We’ll manage the negotiations on your behalf, aiming for offers that align with your expectations.
  • Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.
  • Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
  • Matching to Other Roles: Your journey doesn’t end with one opportunity. We explore matches to other roles based on your experience and interests.

For more information regarding the role of Mortgage Underwriting Assistant please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Apply for this job

Note: CV uploads must be PDF or MS Word format, 2MB max size
Fields with * are required
I consent to storing and processing my personal data as outlined on the 'How manages and uses your personal data' page.

emailSubscribe to our newsletter and stay up to date with everything Stellar Select