Mortgage Loan Processor

Job Title: Mortgage Loan Processor

Location: Hertfordshire

Salary: Circa £35,000

Hours: Monday to Friday            9 am to 5:30 pm

Benefits:

• Contributory Pension scheme
• Private Medical Healthcare
• Life Assurance
• Dental Plan
• Free eye tests
• Annual leave purchase scheme
• Social events
• Refreshments
• 25 days of annual leave with bank and public holidays on top
• Perk box
• Superb development opportunities

About the Mortgage Loan Processor:

You’ll be at the heart of the mortgage application process, managing enquiries, liaising with brokers, clients, and lenders, and ensuring cases progress smoothly through to offer.

This role is ideal for someone with strong communication skills, the ability to manage their own diary and deadlines, and previous administration experience gained with a mortgage broker or from a property finance background.

You’ll thrive if you are resilient, flexible, self-motivated, and enjoy being part of a collaborative team where your contribution makes a real difference to clients and colleagues alike.

Responsibilities of the Mortgage Loan Processor:

• Requesting references relevant to each application (from lenders, accountants, solicitors, etc)
• Logging new Enquiries and updating the various spreadsheets needed in the Residential Dept
• Compiling updates to send to brokers and clients throughout the application and offer stages, but also chasing relevant parties for updates.
• Following up cases with lenders, clients, & Brokers
• Ensuring the CRM system is regularly updated with the correct details and that the cases are up to date.
• Answering inbound calls
• Inputting enquiries into the CRM system for advisers
• Checking documentation on cases to ensure correct and in line with what has been requested
• Instructing and managing the valuation process for certain lenders

Experience required for the Mortgage Loan Processor:

• Previous experience within administration roles is essential, and experience in the financial services industry, specifically mortgage admin with a broker or property finance
• Mortgage packaging experience
• Good communication skills
• Team player
• Proactive and able to identify and highlight areas of improvement

For more information regarding the role of Mortgage Loan Processor, please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.