Mortgage Completions Officer

Up to £40000.00 per annum + Benefits | London

Job Title: Mortgage Completions Officer

Location: London, Victoria Office Hybrid 3 days WFH 2 days office based

Salary: Circa £40,000

Hours: Monday to Friday 9 am to 5 pm


  • Generous holiday entitlement
  • Flexibility to work from home up to 3 days per week
  • Generous pension scheme
  • Health insurance
  • Enhanced maternity/paternity leave
  • Life Insurance
  • Cycle-to-work scheme
  • Regular Social events

About our Client:

Our client is a repeated award-winning specialised lending platform dedicated to residential buy-to-let mortgages.

Proudly fostering a unique working culture, they view themselves not just as a team but as one big working family where every member actively contributes to the company’s success. Their strength lies in a set of core values: honesty, confidence, insightfulness, unity, and ambition.

The team’s dedication is reflected in their outstanding Glassdoor rating of 4.8, showcasing the positive work environment.

Embracing the evolving work landscape, the company offers flexibility with the option to work from home. Our client’s working space has onsite amenities, including showers and cycle storage.

About the Role:

They have a superb culture, hybrid working (office based 2 days a week) and recently won the award for the best medium-sized business, to work for in the UK. You will be responsible for ensuring all mortgage offer conditions are satisfied and financial threats through, security risk, financial crime or error are managed so that customers complete loans when they need to and that these comply with their office of advance.


  • Liaise with Underwriters and New Business Team on any completion queries (i.e., COT received, completion call transfers, updates to all parties)
  • Communicate with Intermediaries, valuers or Solicitor enquiries by email or telephone, liaising with the New Business Team & loan underwriters as appropriate.
  • Reviewing legal correspondence from solicitors, responding where possible and referring queries to the underwriter or valuer if appropriate
  • Pursue outstanding documents ensuring offer conditions are satisfied before authorising release of funds.
  • Initiate pipeline management – advising conveyancers/underwriters when an application nears the end of its offer eligibility or valuation period or when a valuation nears expiry.
  • Capability of meeting service level agreements and maintaining excellent customer service.
  • Authenticate the Certificate of Title to ensure details provided by the panel of solicitors are accurate and adequate to proceed to completion.
  • Processing of Certificates of Titles (COTs) to ensure compliance with all loan offer conditions before sign-off by a senior team member.

Experience required:

  • 12 months experience as a Completions Officer within a fast-moving buy-to-let lender is essential.
  • Good time management skills
  • Ability to work under pressure to deadlines.

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it’s about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.

Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here’s what our complimentary service includes:

  • Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.
  • Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.
  • 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.
  • Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.
  • Negotiation of Job Offers: We’ll manage the negotiations on your behalf, aiming for offers that align with your expectations.
  • Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.
  • Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.
  • Matching to Other Roles: Your journey doesn’t end with one opportunity. We explore matches to other roles based on your experience and interests.
  • Referral Programs: Spread the word and be rewarded.

For more information regarding the role of Mortgage Completions Officer please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Apply for this job

Note: CV uploads must be PDF or MS Word format, 2MB max size
Fields with * are required
I consent to storing and processing my personal data as outlined on the 'How manages and uses your personal data' page.

emailSubscribe to our newsletter and stay up to date with everything Stellar Select