Mortgage Advisor

Job Title: Mortgage Advisor

Location: Hybrid, with the office being in London

Salary: Up to £40,000 depending on experience

Benefits:

• Bonus plan based on company and personal performance.
• Opportunity to develop within a fast-growing business.
• 25 days annual holiday.
• 3% pension contribution.
• Monthly socials.
• Central London office location.
• Friendly and informal start-up environment with a focus on performance and impact.

About our client and the role of Mortgage Advisor

We are excited to be working with a startup mortgage lender who are backed by a prominent group of investors, and whose mission is to empower a new generation of homeowners by providing flexible, ethical and Shariah-compliant finance solutions to help people achieve their homeownership dreams.

Buying a new home is one of the biggest financial and emotional decisions of customers’ lives. Our client genuinely care about customer’s experience and the Mortgage Advisor will be key in helping them navigate through this often-stressful process to reach the best outcome.

The successful candidate will nurture leads as they come in, fully understanding the customer to make the right recommendation about our home finance product, then champion them through the underwriting process to ensure they receive their offer in a timely manner.

All leads are provided.

This is a great opportunity to join a fast-paced start-up environment where they take a hands-on approach and will have the opportunity to make a real difference to a growing company.

Responsibilities for the position of Mortgage Advisor

• Supporting customers and navigating them through the whole process to reach the best outcome.
• Converting and nurturing leads as they come in.
• Understand the customers’ needs to make the right recommendation about their home finance product.
• Carrying out relevant administration on applications.
• Deliver an exceptional level of customer service

Experience required for the position of Mortgage Advisor

• CeMAP qualified (or equivalent).
• Ideally at least 3 years’ experience advising customers on regulated mortgages or Home Purchase Plans.
• Excel at converting leads to results while giving great service.
• Driven and hungry for both personal and business success.
• A team player with a strong work-ethic and a tech savvy approach as they build the business.
• Strong interpersonal and organisational skills will put you ahead.
• Working knowledge of FCA rules including Mortgage Conduct of Business (MCOB), TCF, Consumer Duty, and Know Your Customer (KYC) requirements.
• Excellent written and verbal communication skills.
• Be proactive with a bias towards action.
• Demonstrated history of achieving sales targets within mortgages or HPPs
• Ability to deliver outstanding customer service
• Desire to achieve business targets
• Accuracy and attention to detail
• Proficient in using Microsoft Office, Excel and Word in particular, for management reporting and day-to-day tasks

For more information regarding the role of ­­­Mortgage Advisor please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days