Loan Servicing Specialist – Bridging

Benefits | Watford, Hertfordshire

Job Title: Loan Servicing Specialist – Bridging

Location: Watford

Salary: Competitive and based on experience.

Hours: Monday to Friday 9 am to 5.30 pm


  • Contributory Pension scheme
  • Private Medical Healthcare
  • Life Assurance
  • Dental Plan
  • Free eye tests
  • Annual leave purchase scheme
  • Social events
  • Refreshments
  • 25 days annual leave with bank and public holidays on top
  • Perk box
  • Superb development opportunities

About the position of Loan Servicing Specialist – Bridging

We are working exclusively with our client to fill a vacancy in an established but growing team, to manage a portfolio of Bridging loans. You will be required to oversee a diverse range of large balance bridging loans, both performing and nonperforming. This will include managing loans from start to finish and ensuring full repayment by the end of the term. You will also be required to proactively identify and address any concerns, collaborating with the Head of Servicing or Servicing Team Leader to find effective solutions for clients.

Responsibilities for the role of Loan Servicing Specialist – Bridging

  • Communication with customers on all loans to ensure redemption is on track or alternative support/solutions are required.
  • Ensure the full collections, redemptions and default loans policy is met on all loans.
  • Ownership of redemption, bridge loans, commencing three months before loan completion or where indicated.
  • Liaise with clients and solicitors for the redemption of upcoming loans.
  • Prepare & review all redemption statements.
  • Ownership of all default cases whether through receivership or the legal possession process and communicate with all parties involved.
  • Explore all options of forbearance in line with customers’ circumstances.
  • Ensure loans are fully compliant with regulations and processes during the loan’s life cycle.
  • Engage and manage all loan extension requests promptly.
  • Manage complex litigation cases which cannot follow the standard litigation process. These include, but are not limited to; defended possession claims, allegations of fraud, title problems and lease forfeiture.
  • Assist with monthly reporting.
  • Assisting with internal or external audit or review
  • Forge positive relations with internal and external teams.

Experience and skills required for the role of Loan Servicing Specialist – Bridging

  • Experience in Bridging Loan servicing experience is essential.
  • Background knowledge of regulatory and non-regulatory mortgage recovery processes.
  • Good understanding of Consumer Duty
  • Experienced Primary and Special Servicing

For more information regarding the role of Loan Servicing Specialist – Bridging please get in touch with us.

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.

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