Junior Loan Servicing Specialist

Job Title: Junior Loan Servicing Specialist – Bridging

Location: Watford

Salary: £24-30,000 depending on experience

Hours: Monday to Friday 9 am to 5.30 pm

Benefits:

• Contributory Pension scheme
• Private Medical Healthcare
• Life Assurance
• Dental Plan
• Free eye tests
• Annual leave purchase scheme
• Social events
• Refreshments
• 25 days annual leave with bank and public holidays on top
• Perk box
• Superb development opportunities

About the position of Junior Loan Servicing Specialist – Bridging

We are looking for a Junior Loan Servicing Specialist for a junior position in Watford. Our client is open to considering recent graduates or candidates with experience in collections within the lending sector. In this role, you will manage a portfolio of bridging loans, gaining hands-on experience while working closely with senior team members. The position offers a competitive salary, excellent benefits, and superb development opportunities, making it an ideal entry point for those looking to build a career in financial services.

Responsibilities for the role of Junior Loan Servicing Specialist – Bridging

• Communication with customers on all loans to ensure redemption is on track or alternative support/solutions are required.
• Ensure the full collections, redemptions and default loans policy is met on all loans.
• Ownership of redemption, bridge loans, commencing three months before loan completion or where indicated.
• Liaise with clients and solicitors for the redemption of upcoming loans.
• Prepare & review all redemption statements.
• Ownership of all default cases whether through receivership or the legal possession process and communicate with all parties involved.
• Explore all options of forbearance in line with customers’ circumstances.
• Ensure loans are fully compliant with regulations and processes during the loan’s life cycle.
• Engage and manage all loan extension requests promptly.
• Manage complex litigation cases which cannot follow the standard litigation process. These include, but are not limited to; defended possession claims, allegations of fraud, title problems and lease forfeiture.
• Assist with monthly reporting.
• Assisting with internal or external audit or review
• Forge positive relations with internal and external teams.

Experience and skills required for the role of Junior Loan Servicing Specialist – Bridging

• Experience in collections or loan servicing is highly desirable however we can also consider graduates keen to develop a career in financial services
• Highly organised with great communication skills

For more information regarding the role of Junior Loan Servicing Specialist – Bridging please get in touch with us.

Stellar Select is acting as an employment agency and is a corporate member of the REC.

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.