Collections Agent 3 Month Fixed Term Contract

£23000.00 - £28000.00 per annum | London

Job Title: Collections Agent (3-month fixed term contract)

Location: London

Salary: up to £28,000 pro rata

Hours: Monday to Friday, 8am to 4.30pm, and 11.30am to 8pm shifts

About the role

We have a superb opportunity on a 3-month fixed term contract for a Collections Agent in the Collections and Recoveries Team. As a Collections agent you will focus on collecting outstanding payments in both lending and motor finance. Our client has a vibrant, fast paced business, with superb facilities, an amazing office and is located close to London Bridge Station.

Responsibilities required for the role of Collections Agent

  • You will make outbound calls through a dialler system to discuss repayment of the borrowers outstanding arrears
  • Receive inbound calls regarding account queries, handling disputes, taking payments and setting up arrangements
  • Responding to customer and third – party emails
  • Administrative work dealing with correspondence from third parties such as debt management companies and insolvency practitioners
  • Complete and reviewing income and expenditure forms with a view to agreeing realistic payment plans

Experience required for the role of Collections Agent

  • Experience of debt recovery/collections
  • Familiar with FCA regulation, data protection and anti-money laundering
  • Excellent verbal and written communication skills
  • Friendly and empathetic
  • Team player who can work independently and adapts well to change
  • Compassionate, grounded and logical approach

For more information regarding the role of Collections Agent please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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