Collections Administrator

Job Title:Collections Administrator

Location: Borehamwood

Salary: Up to £25,000

Benefits:

• Quarterly social events
• Work from their state-of-the-art Borehamwood Offices
• Top-of-the-range IT set-up/equipment
• 25 days annual leave +Bank holidays
• Inhouse chef preparing breakfast, lunch and snacks Monday to Friday
• Fully supplemented hot drinks and bar
• Bicycle hire
• Start of the month and birthday vouchers
• Early Friday finish
• Incredible team culture
• Regular in-house learning and development sessions
• Once probation passed – employer contribution pension scheme, health insurance, SS electric car scheme, monthly Juno points, annual discretionary bonus

About the Collections Administrator:

We have a great new opportunity with a bridging lender who needs a Junior Portfolio and Recoveries administrator.

Responsibilities of Collections Administrator:

• Post-completion administration including writing to borrowers, updating internal systems, and creating action points
• Monitoring loan servicing and collections where borrower interest payments are required
• Servicing tasks including maintaining building insurance records, monitoring registration of charges, and liaising with solicitors on outstanding conditions
• Managing redemptions: contacting borrowers 3 months prior to loan expiry, processing extension requests for Credit Committee, liaising with finance and issuing redemption statements, and coordinating with lawyers regarding Land Registry discharge paperwork and investor updates
• Supporting default processes including instructing solicitors and borrower correspondence
• Assisting the wider Portfolio and Recoveries team with day-to-day administrative and operational tasks
• Ensuring KYC/AML and compliance requirements are monitored and met throughout servicing and recovery stages

Experience required for Collections Administrator:

• Good phone manners and communication skills – verbal and written
• Self-starter
• Confident in their role
• Organised
• Experience in the mortgage or bridging sector ideally in a collections or servicing team

Trusting Stellar Select:

At Stellar Select, our commitment goes beyond recruitment; it’s about crafting experiences that elevate your career journey. We take pride in delivering excellent services to our candidates and always going the extra mile to ensure your success.

Our foundation is built on openness and transparency. We believe in clear communication with everyone we work with, fostering an environment of trust, honesty and fairness.

Embark on your career journey with confidence, knowing that our services are designed with your success in mind. Here’s what our complimentary service includes:

• Expert Consultants: We are your allies, dedicated to understanding your goals and guiding you toward success.

• Industry Expertise: Benefit from our in-depth knowledge of the industry, providing you with insights that set you apart in your career.

• 1-2-1 Experience Discussion: Your experiences matter. Engage in personalised discussions about your journey and how it aligns with the job role.

• Interview Preparation: Step into interviews with confidence. We provide thorough preparation to ensure you shine in every interaction.

• Negotiation of Job Offers: We’ll manage the negotiations on your behalf, aiming for offers that align with your expectations.

• Market Insights: Stay informed with the financial market insights that empower you to make informed career decisions.

• Recruitment Process Updates: No more uncertainty. We keep you in the loop with regular updates on your recruitment process.

• Matching to Other Roles: Your journey doesn’t end with one opportunity. We explore matches to other roles based on your experience and interests.

• Referral Programs: Spread the word and be rewarded.

For more information regarding the role Collections Administrator please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC