Mortgage Team Manager

£40000.00 - £50000.00 per annum | Hertfordshire

Job Title: Mortgage Team Manager

Location: Hertfordshire

Salary: £40-50,000

Hours: Monday – Friday 37.5 hours per week

Benefits

  • Discretionary Bonus
  • Pension Scheme
  • Life Assurance 3 x Salary and Group Income Protection
  • Health Care
  • Health Cash Plan
  • 23 days annual leave increasing to 27 days per year
  • Buying and selling of holiday (up to 5 days) per year
  • 1 day’s leave for your birthday
  • Employee Assistance Programme
  • Group Income Protection

About the role

You will be required to manage the daily mortgage operations function to deliver lending in accordance with strategic plans and to provide the highest levels of customer service to our customers

Responsibilities required for the role of Mortgage Team Manager

  • Day to day management of the Mortgage department from the point of sales and application, through case pipeline management to drawdown and all aspects of post completion loan servicing to include arrears and forbearance functions.
  • Management of a high performing team to include monthly 1-2-1, recruitment and development annual appraisals, performance management, sickness/holiday
  • Responsible for updating procedures and their continued maintenance
  • Authorisation of post contract variations and funds release
  • To act as a deputy for the Mortgage Operations Manager
  • Involvement in the management of risk and Incidents
  • Quality assurance checks
  • Involvement with the design, launch, review and monitoring of a new training and competency scheme
  • Any other duties as directed by the Mortgage Operations Manager
  • Ensure all activities meet and integrate with organisational requirements for quality management, health and safety, legal stipulations, environmental policies, and general care of duty
  • Protect the culture and standards of the business in respect of its dealings with staff, members, and external relationships
  • Support the business in ensuring adherence to all appropriate external regulations and legislation
  • Support the business in ensuring all governance activities comply with agreed policies and procedures including Risk management, fraud, data protection, information security, health and safety and business continuity management
  • Deal with the PRA/FCA in an open and cooperative way

Experience required for the role of Mortgage Team Manager

  • A mortgage lending background with proven people management experience is essential
  • Experience of the full mortgage lending cycle is highly desirable
  • Good level of understanding of mortgage lending regulation and the mortgage market
  • CeMAP qualified
  • Experience of arrears and forbearance within a secured mortgage lending environment is highly desirable
  • Excellent People management skills and experience
  • Detailed orientated
  • Articulate and persuasive with demonstrable relationship management and negotiating skills

For more information regarding the role of Mortgage Team Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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