Mortgage Servicing Specialist

£25,000 per annum | Uxbridge

Job Title: Mortgage Servicing Specialist

Location: Uxbridge

Salary: Up to £25,000 per annum


  • 25 days holiday
  • Life assurance X4
  • Pension
  • Private healthcare
  • Discretionary bonus
  • Free tea/coffee and soft drinks daily


About the role

We currently have several opportunities for experienced administrators with call handling experience gained in the financial services sector offering up to £25,000 plus benefits and bonus. Our client is a specialist mortgage and loan servicing business who work on behalf of investors, mortgage lenders and specialist banks, servicing mortgage and loan customers.

As a Mortgage Servicing Specialist, you will be responsible for the day to day management of mortgage assets. This will include overseeing mortgage administration, insurance, new lending, redemptions and complaints workloads. Other aspects of the role include monthly reporting internally and to investors/clients, ad hoc performance analysis and helping to maintain working relationships with servicing partners to further enhance efficient operations.

Responsibilities and Experience required for the role of Mortgage Servicing Specialist

  • Deliver accurate and timely processing of mortgage administration activities including General Administration, Insurance, New Lending, Redemptions and Complaints.
  • Daily interaction with customers and other associated third parties, processing data onto IT systems and ensuring workloads are processed efficiently within policies and procedures
  • Create and submit referrals to line Managers for all requests outside of personal mandate
  • Assist with required with third party auditing
  • Assist with monthly performance reporting
  • Financial Services experience is essential, ideally within a mortgage lender, mortgage and loan servicing business or retail bank
  • Administrative experience
  • Call handling experience
  • Able to apply consideration to potential outcomes and to make decisions with supervision
  • Adheres to company compliance procedures and standards


For more information regarding the role of Mortgage Servicing Specialist please contact us on 0333 1234 101

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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