Broker Sales Support Manager

£50000 - £55000 per annum + benefits | London

Job Title: Broker Sales Support Manager

Location: London

Salary: Up to £55,000 plus benefits


  • Possible Share options
  • Generous pension (employee pays 3% we contribute 6%)
  • Health insurance (through AXA PPP)
  • Cycle to work scheme
  • Interest free season ticket
  • Unlimited annual leave depending on performance
  • Regular team events
  • Casual dress code

About our client and the position Broker Sales Support Manager

Our client is a leading peer to peer mortgage lender. They are a champion of the private rental sector, matching buy to let borrowers with mortgages and investors with returns from the Buy to Let Market. Their aim is to become the UKs leading specialist Buy to Let Lender. We now have a superb opportunity for an experience Buy to Let professional with experience of managing a team, working closely with introducers.

Responsibilities and Experience required for the role of Broker Sales Support Manager

  • Manage and develop a team of Junior telephone support specialist to provide best in class service to introducers
  • Develop a reporting structure
  • Undertake call out campaigns to elicit feedback on service and to introduce the business to new introducers
  • Manage the communications process around product changes with sourcing systems, the tech team and the underwriting team
  • Provide sales with specific MI to allow them to manage relationships with intermediaries
  • The successful candidate will have experience of working with mortgage introducers. You will need to demonstrate significant experience in building and maintaining relationships. Leadership skills, project management, account management and organisational skills. Commercial awareness and proven experience delivering results with 3rd parties/suppliers. Analytical skills, a focus on achieving targets and a good understanding of excel to be able to report on performance, set goals and reports on KPIs and SLA’s. Solid understanding of the buy to let and intermediary market

For more information regarding the role of Broker Sales Support Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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