Arrears and Litigation Specialist

£25000 - £28000 per annum + benefits, bonus | Uxbridge, Middlesex

Job Title: Arrears and Litigation Specialist

Location: Uxbridge

Salary: Up to £28,000 per annum

Hours: 9am to 5.30pm, Monday to Friday (1 late shift every 3 weeks working 11.30am to 8pm)


  • 25 days holiday
  • Life assurance X4
  • Pension
  • Private healthcare
  • Discretionary bonus
  • Free tea/coffee and soft drinks daily

About the role

We currently have an excellent opportunity for a Mortgage Collections Officer to join a Mortgage and Loan Servicing Business based in Uxbridge. You will be responsible for delivering workout solutions to customers experiencing payment difficulties, whilst managing the delivery of the litigation process via liaison with the appointed solicitors.

Responsibilities and Experience required for the role of Arrears and Litigation Specialist

  • Responsible for daily interaction with customers, information gathering, identifying suitable payment plans and other workout options and delivering successful workout solutions to customers.
  • Regular interaction with solicitors, courts and bailiffs to ensure the litigation process is proceeding satisfactorily. At all times adhering to the agreed policies and procedures.
  • Discussing and negotiating arrears options, e.g. arrangements, capitalisation, loan workouts, shortfall sales etc
  • Monitoring agreed workout strategies to ensure they are complied with and taking further action in accordance with the Special Servicing Manual where appropriate
  • Creating and submitting referrals to line Manager for all requests outside mandate
  • Experience in collections, arrears, special servicing or debt management within the mortgage sector is essential
  • Litigation experience is essential

For more information regarding the role of Arrears and Litigation Specialist, please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

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